Build, Publish, and Monetise AI Agents

Microsoft’s new Agent Store is like an app store for AI assistants, built right into Microsoft 365 Copilot. It’s a centralized, curated marketplace where users can browse, install, and try AI agents created by Microsoft, partners, or even other customers. These agents “use AI to automate and execute business processes, working alongside or on behalf of a person, team, or organization” – driving cost savings, efficiencies, and new revenue opportunities. For example, enterprises like Dow Chemical and Visa are already transforming workflows with Copilot agents: Dow expects to save millions in shipping costs, and Visa reports about 20% efficiency gains by automating technical writing tasks. By making these tools discoverable, the Agent Store lets your teams quickly build AI agents to solve common problems and share them across your organization.

Why AI Agents Matter: Real Impact in Business

AI agents are more than chatbots – they tie Copilot into your company’s data and apps, helping to automate routine work. Microsoft notes that agents handling “mundane and repetitive tasks” free up people to focus on strategic work. In practice, an AI agent might draft emails, summarize reports, or even guide users through complex processes. Across industries, companies are seeing big wins. For example, a research team at Institut Curie created a Copilot agent to search and summarize publications, shrinking hours of preparation down to minutes. Komatsu built an HR agent to give personalized career guidance, saving roughly 2,000 hours of employee training time. These use cases show that agents can multiply productivity and provide personalized assistance that boosts employee satisfaction and efficiency. Digital Bricks builds AI agents across industries to help companies of all sizes address pain points, provide more support to staff and increase productivity. Digital Bricks also helps teams harness the power of building agents themselves, providing comprehensive Copilot Studio training liberating teams to design and develop their own agents, how they want, when they want.

Build AI Agents with Copilot Studio

Getting started is easier than you might think. Copilot Studio offers a guided, graphical no-code experience for creating agents. You simply describe what you want the agent to do (for example, “Help users schedule meetings”) and Copilot Studio walks you through the rest. As you chat with Copilot, it asks follow-up questions and fills in the details — name, description, instructions, knowledge sources, and more — to define your agent. This interactive builder means even business users (not just developers) can learn how to build AI agents: Copilot Studio handles the technical wiring as you provide the vision. You can add knowledge from SharePoint libraries, set up triggers or actions (even Power Automate flows), and test changes in real time. In short, your team can learn Copilot Studio by doing – creating a working agent in minutes that can later be refined and extended.

• Low-code development: Copilot Studio is designed for accessibility. As Microsoft explains, it empowers teams to quickly create powerful agents using a “guided, no-code graphical experience”. This drastically lowers the barrier – you don’t need a PhD in AI or hand-code everything.
• Step-by-step creation: To build an agent, you log into Copilot Studio, enter a brief description of its purpose, and then engage in a chat where Copilot asks you to specify details like goals and knowledge. For example, a quickstart guide shows how a user describes an agent (“Help users learn how to create agents with Copilot Studio”) and watches the agent’s setup update in real time.
• Instant testing and publishing: After defining an agent’s topics, actions, and content, you can test it immediately and even publish it to a shareable demo or into your Copilot environment. Copilot Studio handles the publishing process so that your agents work seamlessly across Teams, Outlook, Word, Excel and other Microsoft 365 apps.

Thanks to Copilot Studio’s design, learning how to build AI agents becomes a hands-on, iterative process. As you refine your agent and gather feedback, built-in analytics help you measure impact and improve it. (If your team needs guidance, Digital Bricks provides both workshop driven training and also e-learning material that covers not just M365 Copilot, but also Copilot Studio. Teams seeking a more comprehensive offering can review our 'Copilot Adoption Accelerator' a program designed to your organisational size and maturity, providing training to individuals across all departments on their skill level and role.

Publish, Share, and Monetize Your Agents

Once an agent is built, publishing it is simple — and comes with big benefits. Internal users in your organization can find it via the Agent Store (or Teams chat) and install it with one click. The Agent Store even offers personalized discovery based on user roles and activity, so your agent can reach the right audience across departments. As Microsoft’s blog highlights, the store makes it easy to “share and deploy agents across teams and organizations”, so an agent created by IT or HR can be reused by Sales, Support, or any other group. This cross-department sharing effectively “monetizes” your development effort internally by spreading productivity gains company-wide.

For developers and partners, publishing also unlocks external opportunities. When you publish an agent to the Agent Store, you get “access to Microsoft 365 Copilot users across Microsoft 365 hubs including Teams” plus co-marketing support and usage insights. You can even list your agent on the Microsoft Commercial Marketplace as a SaaS offering. As Microsoft explains, “once agents are published, partners can… create transactable software as a service (SaaS) offers to monetize agents and create new revenue streams”. In other words, an agent can become a new product you sell or license – an exciting strategic opportunity.

Whether your goal is internal reuse or external sales, the Agent Store streamlines the process. You don’t have to build every solution from scratch, and you gain a built-in channel to reach users. Best of all, agents work across the Microsoft 365 ecosystem, so you install once and then colleagues can use that same agent in Teams chat, Outlook, Office.com, or wherever Copilot is available. This multi-app reach means one agent can boost productivity across the whole enterprise.

Real-World Benefits of Copilot Agents

Teams that deploy agents see clear ROI. Microsoft highlights key benefits like enhanced productivity and consistency. For example:

• Boosted Productivity: Agents take on routine tasks so your staff can focus on higher-value work. As Microsoft notes, by “taking on mundane and repetitive tasks”, agents free employees’ time for creative, strategic projects. This means faster document reviews, quicker research, and less manual data entry.
• Better Quality & Consistency: An AI agent follows best practices every time. Whether it’s formatting a report or enforcing a compliance checklist, agents help maintain standards. This “improved accuracy and consistency” ensures work is done right, reducing errors and rework.
• Personalized Assistance: Agents can leverage user profiles and context to deliver tailored help. They can surface relevant training, suggest next steps in a workflow, or answer common questions based on company knowledge. This personalized layer of help — built directly into the apps your team already uses — drives faster adoption of new processes.

These benefits stack up across departments. For instance, a Customer Service department might use a Copilot agent to draft email responses or create knowledge articles from customer chats. An HR team could have an agent that onboards new hires by automatically generating welcome kits. A Finance group might automate reconciliation tasks. In every case, the agent store makes it easy to share successful agents beyond the original team, multiplying the value of each development effort.

Get Copilot Studio Training and Adoption Support

Getting the most from Copilot and AI agents is also a people and process challenge. Your technical teams should learn Copilot Studio deeply and become internal experts. At Digital Bricks, we also help enterprises accelerate this journey. Our Copilot Adoption Accelerator provides a clear, actionable framework to guide organizations from deployment to full-scale usage. We help you identify AI champion users, align Copilot use with your top business priorities, and establish governance – essentially tailoring the global best practices to your unique needs. Through workshops and coaching, your teams will gain confidence and capability to build and roll out agents quickly.

The Agent Store and Copilot Studio put AI in reach for every team. By tapping into this platform, your organization can build AI agents to automate internal processes, drive innovation, and even open new revenue channels. If you want to learn how to build AI agents, now is the time to start experimenting. Sign up for Copilot Studio, try out sample agents from the store, or enroll in a Copilot Studio training program. Digital Bricks is here to help every step of the way with Copilot Studio training, workshops, and our Copilot Adoption Accelerator. Reach out to learn Copilot Studio best practices, and let’s unlock the full potential of AI agents in your business!

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